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Access to EPSM in myacca issue

Forums › Ask ACCA Tutor Forums › ACCA Ethics and Professional Skills Module › Access to EPSM in myacca issue

  • This topic has 5 replies, 2 voices, and was last updated 8 months ago by AvatarKim Smith.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • July 28, 2025 at 10:30 am #718580
    AvatarJanChow
    Participant
    • Topics: 4
    • Replies: 7
    • ☆

    Hi everyone,

    I purchased EPSM in 2020, I haven’t finished as I focused on another paper.

    After I completed the paper I tried to access EPSM and finish it through myacca->my qualification—> launch EPSM, but there are nothing there except showing the purchase courses of EPSM and FIP.

    I have sent the e-mail to ACCA Connect, what they said are I can access to it once I have purchased, and also told me a new token has been registered, but I will can’t make it.

    I am quite frustrated what I have to do to access to it.

    Thank you.

    July 29, 2025 at 9:12 am #718591
    AvatarKim Smith
    Keymaster
    • Topics: 138
    • Replies: 8463
    • ☆☆☆☆☆

    If you go through this route https://forms.accaglobal.com/contact-us when you choose EPSM module topic under “Ethics modules” there is a link to “try our trouble shooting steps”. I that does not resolve, I suggest you try the “Do you want to chat with one of our agents?” option.

    July 29, 2025 at 11:00 am #718594
    AvatarJanChow
    Participant
    • Topics: 4
    • Replies: 7
    • ☆

    Thanks for your reply.

    I tried it and now is in the loop that staff of ACCA Connect told me has passed the inquiry to IT dep. They said a new token for accessing my EPSM without the path and steps, I can only keep asking how to access it.

    Thank you for your suggestion, appreciated.

    July 30, 2025 at 6:47 am #718601
    AvatarKim Smith
    Keymaster
    • Topics: 138
    • Replies: 8463
    • ☆☆☆☆☆

    You’re very welcome! It isn’t an issue I’ve seen reported before, but I’m sure it will be resolved.

    August 5, 2025 at 9:22 pm #718654
    AvatarJanChow
    Participant
    • Topics: 4
    • Replies: 7
    • ☆

    It is sorted out finally.

    Hopefully the journey of EPSM will be smooth finger cross.

    August 6, 2025 at 6:42 am #718656
    AvatarKim Smith
    Keymaster
    • Topics: 138
    • Replies: 8463
    • ☆☆☆☆☆

    Thank you for the conclusion!

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Access to EPSM in myacca issue’ is closed to new replies.

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