General ACCAACCA Exam Withdrawal

See ACCA www https://www.accaglobal.com/uk/en/help/exam-sessions.html What happens if I enter an exam and then can no longer take it? ... After the standard entry deadline, your examination entry fees are NOT refundable or transferable. ... It is NOT possible for you to withdraw an exam entry after the standard entry closing date. ... It goes on to say ... "Exam withdrawals will only be considered under the most extenuating circumstances, and where supported by documentary evidence; minor illnesses or normal expected workloads cannot be considered. Any supporting documents should be sent to [email protected] by 13 March for the March session. If you are granted a withdrawal, you should not attend the examination under any circumstances; in the event that you do so, you will be liable to pay additional fees. Please note the decision by the Exams team is final." If you have a genuine reason I would submit request for refund/deferral to next exam session BEFORE your exam date and not wait until it has passed.

Hi, I have faced techincal issue ( i.e. question disappeared and i cannot answer it) for my session centre based CBE PM paper on 8th March 2023. I have submitted Mitigating Circumstances but i have also requested for refunding. ACCA team feedbacked confirming i have submitted MC successfully but in order to get refund, i have to submit for withdrawal. I had checked and found out that only students who were sitting for remote session CBE exam are eligible for withdrawal. I my case, how can i apply for refund? thanks in advance for helping to reply?

Claiming (1) mitigating circumstances is an ALTERNATIVE to (2) withdrawal and the deadlines for both for the March session have now passed. You cannot have both. 1 is asking to have some matter taken into account in your mark. 2 is asking to not have a mark - hence a refund.