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Hi all – i posted recently about an issue im having with the ACCA portal. Although i have completed all requirements my account status has not changed to ACCA Affiliate and i am unable to apply for membership. I contacted the ACCA helpline – i called the line they were unable to help and then i emailed them. ive had a response over a week later saying they are not sure why the status has not changed and they will pass on to another department and it can take up to 10 working days. The whole process is taking a long time and there have been a few jobs ive wanted to apply to but will miss the deadline as im not a member. Just wondering if anyone else has had this issue?
You might want to try looking in/posting to the “qualified members” forum where most questions are asked about membership, etc. https://opentuition.com/forum/qualified-members-forum
If you know you have met all the requirements and this is ACCA’s admin error I don’t think you wait on it being corrected before applying for jobs – you must have evidence to support that you have met each criterion for affiliate status.
I think you should call to speak to the department and say – politely – that you cannot wait 10 days and you would be most grateful if this could be expedited. If you try that but feel that it hasn’t achieved anything then contact your regional ACCA office directly and ask for advice how to resolve quickly. ACCA WANTS members(!) so should be forthcoming in sorting asap.