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Hi Professor,
I am wondering the reason why the answer in 2012 Dec Q2 (a) includes the content ” Any strategy that alienates volunteers may leave the charity unable to maintain the estate or meet its basic operational obligations. Volunteers have different objectives to a paid workforce and these needs have to be understood. Replacing volunteers is not as straightforward as replacing a paid workforce, where scarce labour can be attracted through improved pay and conditions.”.
In the context, there is no clue that volunteers will be alienated. Is it a possible strategy, which is assumed by examiners?
Thanks in advance
All it says is that any strategy that alientates volunteers will cause fhe estate problems. No strategy has been suggested. This is a warning fhat the estate has to be careful as it relies on volunteers.
To appraise stakeholders you need to undersrand what they want. Their power and interest determines whether they get what they want.
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