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I had the one with budgeting. A lot of tex and 3 spreadsheets in Q1.
Run out of time to finish Q2 however Q1 and Q3 done- no idea if will be enough to pass. Don’t think so 🙁
So confused with the paper too. The same here, the only model that I actually used was Mendelow Matrix.
Conflict between protesters as one stakeholder- claim that they shouldn’t pay for something they didn’t use- manage them by releasing official statement, government- they claim the license fees from public and usually don’t have that much interest but now government is in conflict with the public as strikes happened- should be managed by independent committee; Independent commitee- they are the link between YBC and government. Additionally employees may lose staff morale as work for company with worsening reputation.- official meeting led by senior managers should take place….. something like that
Leadership style change was tricky- i used my own words for that. I don’t think there was anything mentioned about current style- I believe it was about the CHANGE implementation- not leadership itself.
Governance – board of directors- structure could stay the same as the best practice to have balanced board, government and public the principal vs in commercial one the shareholders would have the final word, public interest vs shareholders wealth etc
KPI’s- i think some of them where in line with the mission- like volume of new programmes released etc. I also suggested two or three that they could use…also if comparison to commercial company is good if the only one they compare to- would be good to compare to public organisation but from neighbouring country?
Machine learning platform and how customer relationship could be improved- i answered that YBC would gain a lot of information about the customers which would allow them to exceed their expectations, find out more about their habits and preferences but also what kind of people use the account- gender, age etc. Also I said it was good solution to rebuild relationship with young generation as currently wasn’t very interested with what YBC offered.
About Risks i think i used strategic(different mission) operational(staff with long time in service- no training and fresh look) technologic(poor technology and implementing new one will be costly) and something else.
Delta-used mainly the exhibit- like they would loose broadcasting rights, bad reputation of delta etc, delta focused on number of views where YBC is about educating, anything that was in the scenario.
Internal controls would benefit stakeholders by increasing their confidence in how company is managed(risk etc)- Government and public would have access to information of how the company is managed which would help to avoid strikes- i think 2 points was enough as total task was 8mrks and there was another subtask which I cant remember 🙂 important if new platform starts running- confidence if their personal data being secured- something like that.
