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Finally passed APM with 63%, this was my 5th attempt. Glad that I have completed. APM had been mentally challenging for me due to the psst failures. It’s been a beautiful journey n can happily look back now. Congrats to those who passed! If you couldn’t make it, don’t give up keeping trying till you get there. Cheers!!
I forgot to link the quality costs to revenue .. was in a rush , hope they give marks for putting them in the right place…
I gave VBM introduction like 2 sentences (not sure if marks will be there since they already defined it in the question)… Then gave my answer based on the 4 points given.. For the 4th point measuring performance : I mentioned about their weak systems n how it does not add value etc. Went with the flow… Couldn’t think of much for point 2 on the time horizon and 3 on both strategic operational level …