[sara]

I thought this was asking how would the firm decide what targets to set for staff, so I used the building blocks model to explain that targets set would need to be considered achievable, fair and have ownership. In the appraisal systems the above would stand plus they managers would need to clearly articulate to the staff both financial and non-financial measures in a clear manner so staff are assured that they are in control of those targets.

[Author]

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