[rn3wton]

1a) 20 marks – was appendix 1 sufficient for financial, can you correct ROCE done by junior accountant, 2 CSFS for all the other elements of the balanced scorecard
B) using customers as an example outline the problems with non financial information (8?)
C) the budget constrained, profit conscious, non accounting management style question – what do you recommend?
D) appraisal scheme

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