@ Kim Smith, Thank you for your response. I have cleared all my browsing history again and that did not work. I have also sent a message via https://forms.accaglobal.com/contact-us and I hope to hear back from them soon. Thank you for your help.
Were you able to get this issue resolved? If yes, kindly advise on how you resolved it. I am facing the same situation right now and emailing students@accaglobal.com has not helped. Thank you in advance.