[Matttsvirko]

Section A:
i) Performance measurement problems in NFPOs
ii) VFM analysis of 3 hospitals and conclusion on resource allocation
iii) League tables – possible problems

Section B:
1) i) PEST implications of each part of environment + possible KPI for each part of environment (?)
ii) Performance gap analysis. CEO’s proposal of investment in new technology that will help to increase quality and decrease labour costs. Initial calculation of CEO didn’t match planning profit before tax (seemed strange)

2) i) Building blocks – dimensions, analyze the performance report and suggest new measures
ii) Cloud computing – describe benefits from financial perspective

[Author]

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