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For the change management I used Lewins model too and it is ok, it was confirmed by on of the tutor of SBL on youtube video.
For the risks, the part where we needed to write new risks that would emerge with software implementation I wrote: Legal risk as due to time constraints veterinarians could provide incorrect diagnosis and therefore company may fail to comply with regulations of the body (do not remember the name of the body, but it was given in the pre seen) and could loose license to provide the services, Financial risk (loose of liquidity) due to possible significant penalties related to incompetency, and if liquidity is failed, then providers are not paid, supplies cannot be bought and it impacts operations, so another risk emerging would be operational risk which could even impact on going concern in worst case scenario.
The first part of the question asking how this implementation would impact already existing risks, I do not quite remember what I wrote (really :D), but in general I wrote for each risk listed in the pre seen how they could increase, so for example there was risk on key employees, so I wrote that after software implementation, morale of the employees could lower as we can see that in the Hude staff is complaining on the software. There is already lack of trained employees on the market, so if our employees are not happy with the system used, they would leave and replacing them would be really hard leaving company staff short.
And the same way I tried to explain impact on the rest three risks given in the pre seen.For aquisition it should be FAS (feasibility/accessibility/suitability), but I did not use jus, just did not recognize this model and assesed the aquisition based on the information provided in the exhibit.
I used Lewin’s steps: unfreeze, change, freeze. For the Q1 on the acquisition I did not recognize FAS model, just picked up information from scenario and commented on that. Not sure if it is sufficient.
Hi All.
On the Q1 where it asked for assessment of the NP acquisition. Did you all recognized it was asking about Feasibility/Suitability/Acceptability? I did not recognized that and just picked up information form the exhibit and commented on that. Now feel a bit anxious that it will not be enough to pass this question.