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Hey Sandra, the same thing happened to me while I tried checking in. I received an alert message saying that I must sign in again. I tried logging out of MyAcca account and logging back in. Then restarted my computer. Nothing worked. I too had passed my mandatory system test. Anyway I have sent an email to ACCA Connect. They generally take a couple of days to answer back. Let’s see what options we have.
Hello, you need to contact ACCA connect and tell them about your problem. They generally answer after 48 hours and they will give you the option to rebook or withdraw. The sooner you inform them the better as there are deadlines regarding rebooking or withdrawals. It happened to me before, I was given the option to rebook. Hope you get a retest. All the best!
Hello everyone, had an extremely poor experience! The exam failed to load although I was having no internet issues. Right after I was released for the exam by the greeter it crashed with a message on screen saying loading please wait. But even after waiting for more than an hour the problem did not resolve. Had to withdraw my attempt. Did anyone face similar issues???……..Gave an exam in Sept, everything went smooth. No luck this time. Also the proctor did not respond after asking for help multiple times.
