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I was told I had issues with my camera as well when everything was working perfectly my side and did equipment checks multiple times before the exam. As a consequence I was not able to sit my last exam and now have to wait another 3 months.
Giving credit back towards the next exam is one thing, but ACCA needs to take into account the time we sacrifice to prepare for the exams especially while being in a full time employment, the stress we suffer that sometimes lead to skin conditions etc. We will not get all of this back and telling us to wait another 3 months in my opinion is very very unfair. We are not machines, we are humans and a lot goes into making sure we do our best in the exams. Being told that I am not able to do my exam after following all their instructions and passing system tests with no red flags really hit me hard mentally. Will ACCA ever think this way and not just money? Probably not.
Anyone else think that CBE exams should have printouts of the scenarios and questions? I found that it was sooo time consuming and inefficient when you need to have many screens open to put one answer together…