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I found Q1 a struggle as part a covered such a vast area… The whole of project management.
Q2 part A was fine using porter five forces, however not sure how to approach path B … Scenarios!? I did SFA but know this is wrong.
Q3 part A was good using Harmons strategic matrix. Felt 10 marks for CRM was a bit too much.
Overall didn’t find this a good paper, I felt well prepared but this paper wasn’t a consistent style with past papers.

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