CSF and KPIForums › CIMA Forums › CSF and KPIThis topic has 1 reply, 1 voice, and was last updated 1 week ago by lalan3.Viewing 2 posts - 1 through 2 (of 2 total)AuthorPosts November 14, 2024 at 11:48 am #713230 lalan3ParticipantTopics: 10Replies: 16☆Task 3: (4 marks)A list of company objectives CSFs and KPIs derived from the Home food mission statement have been listed below:Identify for each item which of the three categories its fit into:Objective CSF KPICustomer complaints per 100 customersImprove/ increase Return on capital employedVehicle running costs per km.Secure contracts with farmersVehicle down-time as a percentage of available hoursImprove market shareSuccessful negotiation of cost effective vehicle servicing contractEstablish effective advertising campaign November 14, 2024 at 11:49 am #713231 lalan3ParticipantTopics: 10Replies: 16☆Which of them are objectives and CSF and on what basis they are differentiated?AuthorPostsViewing 2 posts - 1 through 2 (of 2 total)You must be logged in to reply to this topic.Log In Username: Password: Keep me signed in Log In