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It is important that you know the information in the pre-seen material well. Test yourself using this quiz.
Listed.
Which aspect of their values is worsening punctuality likely to impact?
Building customer trust: customer satisfaction.
There are bar charts showing revenue, profit before tax ROCE and punctuality. Three have shown improvements between 20X1 and 20X2 but one has shown deterioration. Which one?
Punctuality has declined (the % of aircraft arriving within, say, 15 minutes of scheduled arrival time.
What are the four key risks identified by Corjetz?
Safety and security of passengers and staff
Impact of climate change and climate change activism
Macro-economic and geopolitical events
IT: website and critical operating systems.
There are four board sub-committees. What are these?
Audit, Nomination, Remuneration and Safety
Does the board seem well balanced in terms of executive and non-executive directors?
Yes
What are Corjetz’s four main assets?
Routes
Modern, efficient fleet
Technology (eg a mobile app and data monitoring)
People
Is Corjetz showing growth in routes and passengers?
Yes
How many low cost airlines operate in Hundria?
30
What is the name of Corjetz’s bigger competitor in Hundria?
Brygair (17% compared to 14% of the market).
How is RPK defined?
Revenue passenger kilometres is the number of passengers multiplied by km travelled.
How is load factor defined?
Percentage of checked-in passengers in relation to available seats. A measure of utilisation.
How is RASK defined?
Revenue per available seat km = Total revenue divided by total ASK. A measure of potential revenue generation
How is ASK defined?
Available seat kilometres = seats available x distance flown. A measure of capacity
Despite the challenges, by how much did international air traffic increase in 20X2?
5%
What are 10 industry challenges?
Any of:
Cyclical demand dependent on economies
High competition
Terror attacks
Cyber attacks
Worries about climate change
Fuel cost
Exchange rate movements (fuel)
Search for alternative ‘green’ fuels
Competition from other (greener) means of travel
Air traffic control congestion
Landing slot availability
Average ticket price?
$132
Passenger revenues per year?
$79.2b
Average passengers per flight?
109.6
How many flights does Corjetz operate per DAY?
15,000
How many passengers does Corjetz transport each year?
600m
Is Corjetz the largest low-cost airline in Hundria? If not, how does it rank?
Second largest.
Is Corjetz an international or regional airline?
Regional.
Does Corjetz operate point-to-point or a hub and spoke route system?
Point-to-point.
What is Near City Airport?
It is the location of Corjetz’s head office in Corland.
Roughly how many countries are served by Corjetz?
30
Roughly how many destinations are served by Corjetz?
1,000
What is Corland?
Corjetz’s home country.
What is Hundria?
It is the geographic continent in which Corjetz operates.
What sort of airline is it?
Eg low cost, full service or charter
Low cost.
What is the name of the central company featuring in the case study?
Corjetz.