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Hey guys,
Just took my SBL remote exam on 6 Sept 2022. During the last 15 minutes of my exam, the ACCA exam app’s screen froze and I couldn’t type nor click anything on it. However, I was able to click the chat button to call for the invigilators, so there is no internet connectivity issue from my side and the glitch was purely due to the ACCA exam app. I have called for the invigilators for more than 10+ times during the last 15 minutes of the exam, but none of the invigilators reached out to me so that I can inform them on this issue.
Due to this technical issue, I couldn’t complete the final task worth 16 marks in total. I’ve only completed 84% of the SBL exam and does not wish to rebook/withdraw the exam attempt, since I will be away during the remote exam’s contingency week as well.
Hence, I was just wondering on the following:
1. Is it possible to pass with just an 84% attempt on the SBL exam?
2. For the mitigating circumstance due to technical issue (last 15 minutes), how does ACCA usually address this matter?Appreciate if you guys can provide your inputs on this matter.
Thank you!If you sat only 84% of the exam, the pass mark on what you attempted is raised to 59% (i.e. 59% x 84 marks = 50 marks).
See here https://www.accaglobal.com/gb/en/student/exam-entry-and-administration/about-our-exams/remote-exams/remote-session-exams/post-exam-options.html – since you are not available to sit again next week and do not want to withdraw (I presume you think things were going okay up until the last 15 minutes) you should claim mitigating circumstances – see the bottom of the page – by 20 September – however, I think it is always preferable to claim asap.
ACCA considers every claim “by type” – so for example, you will not be the only candidate who lost 15 minutes – and give additional credit that is fair and equitable in the circumstances – this will be a few marks rather than lots – and based on the time you lost rather than the marks you didn’t attempt. 15 minutes is the time you should have been allocating to 8 marks of Q – so you wouldn’t be awarded as much as 8 additional marks.
Hi Kim,
Thanks for your swift response to my inquiries.
Based on your advice, I will proceed to claim for the mitigating circumstances today.
Would just like to further inquire on the following:
1. May I know how was the 59% derived? Is it based on the average passing rate over the years?
2. “15 minutes is the time you should have been allocating to 8 marks of Q – so you wouldn’t be awarded as much as 8 additional marks” -> does the 15 minutes allocated to 8 marks apply for SBL exam? If yes, can I assume that ACCA will award additional marks for my circumstance (up until a maximum of 8 marks)?Thank you so much for your kind assistance on this!
1. I showed the calculation – if you need 50 marks but attempt only 84 marks worth exam, the pass % that you are setting yourself on what you have done is 50/84 = 59%. If, for example, you scored 42 marks that would be 42% – not 50%. A student who attempts only 75 marks of an exam, is setting themselves a pass % of 67% (!)
Working to 1.8 minutes per mark (for a 3-hour exam, or in the case of SBL, 3 hours writing time) a student should aim to answer a 10 mark requirement in 18 minutes – so less than 10 marks in only 15 minutes.
No you cannot assume anything – I am only giving you an illustration/indication – students would never be given the maximum for what they haven’t attempted – and in any case the number of discretionary marks will be capped.
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