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I know that the strategic, tactical, or operational plans of the organization but I have a problem with this MCQ.
Whether each of the following information requirements is relevant to strategic, tactical, or operational levels of management.
a) Quality control reports
b) Variance analysis reports
3) Capital expenditure requirements
4) Aged list of customer balances
How do we know which options fall under the strategic, tactical, or operation category?
If they are used for day-to-day decisions (such a (4)) then they are operational.
If used for long-term decisions (such as (3) then they are strategic.
If used for medium term decisions (such as (b) then they are tactical.