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Bargaining power of customers

Forums › Ask ACCA Tutor Forums › Ask the Tutor ACCA SBL Exams › Bargaining power of customers

  • This topic has 3 replies, 2 voices, and was last updated 6 years ago by Ken Garrett.
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  • November 22, 2018 at 2:31 pm #485511
    Anuja Nair
    Member
    • Topics: 365
    • Replies: 353
    • ☆☆☆☆

    Hi sir, based on a case study in my exam kit, i derived the following :

    In a light bulb industry for example, the customers are supermarket groups, household product superstores and large electrical chains who will buy in large volumes.Furthermore, there are a number of light bulb providers in the market, to choose from. This means that they have a high bargaining power.

    However, the case also states that these light bulbs do not constitute a large sales item for any of these customers. In fact, in a recent report, light bulb sales only contributed less than 0.1% of a supermarket’s revenue.

    How will these affect their high bargaining power and why?

    It’s not sufficient for me to just state that they have a high bargaining power and end my answer there right.I have to discuss about the latter point also right sir ?

    November 22, 2018 at 8:25 pm #485539
    Ken Garrett
    Keymaster
    • Topics: 10
    • Replies: 10594
    • ☆☆☆☆☆

    The supermarkets jave high bargaining power because:

    1 There are several suppliers
    2 Supermarkets are large buyers from the manufacturers’ viewpoin
    3 The product is not vital to the supeemarkets.

    November 23, 2018 at 2:14 am #485555
    Anuja Nair
    Member
    • Topics: 365
    • Replies: 353
    • ☆☆☆☆

    Okay sir. I can also state that since this light bulb sales only represents a small fraction of the supermarkets’ sales, the supermarkets will be less price sensitive to light bulb providers. (Its not an important product to them) So,even though they have a high power to bargain, they are more likely to bargain with food suppliers than light bulb suppliers.

    Am i right sir ?

    November 23, 2018 at 1:06 pm #485611
    Ken Garrett
    Keymaster
    • Topics: 10
    • Replies: 10594
    • ☆☆☆☆☆

    Yes.

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