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Getting error for the payment of exam (june 2010) on MYACCA

Forums › ACCA Forums › General ACCA Forums › Getting error for the payment of exam (june 2010) on MYACCA

  • This topic has 9 replies, 6 voices, and was last updated 15 years ago by abbas ali.
Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • April 13, 2010 at 6:04 pm #43515
    moniya
    Member
    • Topics: 1
    • Replies: 6
    • ☆

    Dear friends,

    i am getting the following error, as i tried 2 debit cards and 1 credit card. The payment is not going through. I am finish……….just one day to left for the deadline and i am trying to pay exam fees from last week. The ACCA connect people saying that there is some error we know, try after some time.

    What to do??? how to pay for exam fees???

    error : Payments

    Authorisation Failed

    We were unable to authorise your transaction (Order Number: 2779981).

    Technical failure – Error after authorisation for order id 2912748. Error code – DECLINE. Error Message – xx_core_finance_pkg.p_adf_post_epdq: Credit card payment declined for order 2779981

    Please confirm that the supplied credit card information is correct by pressing the button below to return to the previous page.

    reply will be appreciated as soon as possible.

    thanxxx

    April 13, 2010 at 6:53 pm #59151
    mohib
    Member
    • Topics: 2
    • Replies: 37
    • ☆

    The problem is from ACCA end due to extensive load on website. Try to pay your fees in off-peak times like late night or early morning so that there is less load on website.Also try to change your browser.

    April 13, 2010 at 7:00 pm #59152
    ansi
    Participant
    • Topics: 121
    • Replies: 805
    • ☆☆☆☆

    Absolutely agree with the previous comment.
    Also try to call them (e.g. by Skype as it’s cheaper), maybe they will accept payment by phone…or at least maybe you’ll get any help.

    Good luck!

    April 14, 2010 at 11:14 am #59153
    moniya
    Member
    • Topics: 1
    • Replies: 6
    • ☆

    Thanx mohib and ansi………..for your suggestion to change browser. i had a talk with them just saying ….try after some time.

    April 14, 2010 at 2:28 pm #59154
    Mrtaza
    Member
    • Topics: 10
    • Replies: 111
    • ☆☆

    @moniya said:
    Dear friends,

    i am getting the following error, as i tried 2 debit cards and 1 credit card. The payment is not going through. I am finish……….just one day to left for the deadline and i am trying to pay exam fees from last week. The ACCA connect people saying that there is some error we know, try after some time.

    What to do??? how to pay for exam fees???

    error : Payments

    Authorisation Failed

    We were unable to authorise your transaction (Order Number: 2779981).

    Technical failure – Error after authorisation for order id 2912748. Error code – DECLINE. Error Message – xx_core_finance_pkg.p_adf_post_epdq: Credit card payment declined for order 2779981

    Please confirm that the supplied credit card information is correct by pressing the button below to return to the previous page.

    reply will be appreciated as soon as possible.

    thanxxx

    HI!!

    i was trying to pay my exam fees from Today Morning!!! and your lucky you even had a chance to go to the Credit card details page! haha

    I was getting the following error when i typed my ACCA log in and password..
    Error: Internal Processing Error
    Unfortunately an error has occurred and we have temporarily lost service.
    Please could you re-start your processing.
    We apologise for this and respect your patience.
    Wed Apr 14 15:17:27 BST 2010

    So i finally got rid of this error after refreshing my page 1000000000000 of times!!!! and i now have authorized my payment also..

    i never went so late ever in paying my fees one day before and this is the first time

    Thanks God i got through!!!

    And i hope you go though too 😉

    i have a feeling(i may be wrong) is your credit card enabled by your bank for online payments???? (because not all credit cards are by default! we have to request the bank to enable the credit card for online payments etc..) if you got wot i mean ..

    Phone your bank now and ask them now! before it gets too late ..

    April 14, 2010 at 6:00 pm #59155
    Mrtaza
    Member
    • Topics: 10
    • Replies: 111
    • ☆☆

    @moniya great news for you boy! you can sit back and relax..
    i mean the date of exam entry and amendments has increased to 17th of April!!!

    check https://portal.accaglobal.com/myACCA%20exam%20entry%20login.html

    This is wot ACCA site says

    Planning to sit exams in June?

    Then go direct to our online exam entry application.

    • Enter for exams

    Extended online exam entry closing date

    Due to unprecedented demand, the closing date for online exam entry and amendments to exam entries for the June 2010 session has been extended until 17 April 2010. After this date, our online late entry process will be available between 20 April?8 May 2010. Please note that additional fees apply to the online late exam entry service.

    24-hour support from ACCA Connect

    In addition to our normal opening hours, ACCA Connect will be open around the clock on Saturday, 17 April to provide you with additional support during this time.

    myACCA

    If you would like to access myACCA for any reason other than exam entry, we respectfully ask that you postpone doing so until after 17 April when the volume of traffic to the portal has decreased. This will ensure that you receive a fast and efficient service. ACCA appreciates your patience at this exceptionally busy time and apologies for any inconvenience caused.

    April 15, 2010 at 10:13 am #59156
    moniya
    Member
    • Topics: 1
    • Replies: 6
    • ☆

    Hey thanx Mrtaza,

    i changed my card to pay exam fees and got the success just a minute ago………….really happy. thank god.

    Thanx mrtaza for your idea.

    April 15, 2010 at 12:02 pm #59157
    Mrtaza
    Member
    • Topics: 10
    • Replies: 111
    • ☆☆

    @moniya said:
    Hey thanx Mrtaza,

    i changed my card to pay exam fees and got the success just a minute ago………….really happy. thank god.

    Thanx mrtaza for your idea.

    And i am Glad your prob is solved!

    Best of luck for june 😉

    April 16, 2010 at 2:17 pm #59159
    308002873
    Member
    • Topics: 2
    • Replies: 10
    • ☆

    @mrtaza said:
    HI!!

    I was getting the following error when i typed my ACCA log in and password..
    Error: Internal Processing Error
    Unfortunately an error has occurred and we have temporarily lost service.
    Please could you re-start your processing.
    We apologise for this and respect your patience.
    Wed Apr 14 15:17:27 BST 2010

    So i finally got rid of this error after refreshing my page 1000000000000 of times!!!! and i now have authorized my payment also..

    i never went so late ever in paying my fees one day before and this is the first time

    Thanks God i got through!!!

    And i hope you go though too 😉

    i also got this error. it seems to occur when you’ve tried too many times and have been locked out of the system. i finally clicked on ‘problems logging in’ and requested a new passcode and 30 minutes later i was able to register and pay for my exams. this was after trying for two whole days morning, noon and night and pulling my hair out with both hands. how about a better error message. lol

    April 19, 2010 at 6:55 am #59160
    abbas ali
    Member
    • Topics: 9
    • Replies: 57
    • ☆☆

    Technical failure – Error after authorisation for order id 2912748. Error code – DECLINE. Error Message – xx_core_finance_pkg.p_adf_post_epdq: Credit card payment declined for order 2779981
    This error occur in some credit card . When i use another credit card they didnt give error.

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