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throughput

Forums › Ask ACCA Tutor Forums › Ask the Tutor ACCA PM Exams › throughput

  • This topic has 1 reply, 2 voices, and was last updated 8 years ago by John Moffat.
Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • February 27, 2017 at 7:49 pm #374634
    firelion28
    Member
    • Topics: 159
    • Replies: 83
    • ☆☆☆

    Glam Co is a hairdressing salon which provides both ‘cuts’ and ‘treatments’ to clients. All cuts and treatments at the
    salon are carried out by one of the salon’s three senior stylists. The salon also has two salon assistants and two junior
    stylists.
    Every customer attending the salon is first seen by a salon assistant, who washes their hair; next, by a senior stylist,
    who cuts or treats the hair depending on which service the customer wants; then finally, a junior stylist who dries
    their hair. The average length of time spent with each member of staff is as follows:
    Cut Treatment
    Hours Hours
    Assistant 0·1 0·3
    Senior stylist 1 1·5
    Junior stylist 0·5 0·5
    The salon is open for eight hours each day for six days per week. It is only closed for two weeks each year.

    – The first line says that – All cuts and treatments are provided by one of the senior stylist, so should it not be (8x6x5=2400 hours) why do they multiply this by three as the three senior stylist are not even doing this! It is only one of them doing the cuts and treatments and as a result, she can only do 2400 cuts, why does the answer take all the three sylists in that?

    February 28, 2017 at 6:24 am #374680
    John Moffat
    Keymaster
    • Topics: 57
    • Replies: 54804
    • ☆☆☆☆☆

    Please do not type out past exam questions – they are copyright of the ACCA.
    Just say which question in which exam.

    You are misreading the question. When it says it will be one of the senior stylists it does not mean that only one of the three ever does cuts and treatments. There are three of them and they will all do cuts and treatments but obviously only one of them is needed for any one customer.

    If the salon is open 2,400 hours a year and there are 3 stylists then the capacity for ‘cuts and treatments’ is 3 x 2,400 hours.

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  • The topic ‘throughput’ is closed to new replies.

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