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Forums › Ask ACCA Tutor Forums › Ask the Tutor ACCA SBL Exams › Internal and external stakeholders
Who are the internal stakeholders for public sector org…and who are the external stakeholders for public sector org
Stakeholders can be categorised in various ways. A common method for a non-public organisation is:
Internal Stakeholders:
Employees
Managers
Connected Stakeholders (have a contractual relationship, but not part of the day-to-day running of the company):
Distributors
Shareholders
Customers
Suppliers
Financiers
Retailers
External Stakeholders:
Government
Press/Media
Pressure Groups
Local Communities
Professional Bodies
Society
Moving to a publically owned company ie government owned:
No changes in internal stakeholders.
In connected, shareholders would become Government and customers would mostly become clients/users of the service.
External stakeholders….government not there as it has moved to connected though you can look at govern,emt as a number of ministries so one ministry could be the connected stakeholder and other ministries could be external. So, a nationalised rail system (connected = transport ministry) can affect the operations of other parts of government (eg the movement of goods and a ministry dealing with the environment).
okay thanks understood..
so now for public sector organisation which stakeholder are key players whom should be keep informed and whom should be keep satisfied
It depends on the organisation and what you are told, but usually the government is a key player because it is the source of funds. Sometime employees might be eg militant doctors and the health service, or a heavily unionised work force such as train drivers.
