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The Nature of Performance Management – ACCA Advanced Performance Management (APM)

VIVA

This chapter looks at what is meant by “performance management”. It is essential to understand that term if you are going to succeed in this paper as questions are directed at describing, improving and reporting on performance management systems.

Performance management

It is presumably obvious that organisations will want to improve their performance. However, it is not at all obvious how good performance should be defined. This will differ between organisations and departments within those organisations, and will often vary over time within a single organization or department.

Reader Interactions

Comments

  1. major1stest says

    November 30, 2020 at 5:00 am

    WOW!!!!!!!!!!!!!! Great Performance 10 10 s.

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  2. fanimokun says

    November 24, 2020 at 7:18 am

    Pls how can I download video lectures

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    • Ken Garrett says

      November 24, 2020 at 9:16 am

      Lectures are not downloadable.

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  3. ojok says

    September 12, 2020 at 9:59 am

    Guys,

    I can’t get any online videos?

    Any support?

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    • Ken Garrett says

      September 12, 2020 at 10:29 am

      On-line lectures are available on-line only. They cannot be downloaded.

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  4. rishijain says

    August 23, 2020 at 2:32 pm

    Hello sir, I am really confused between Performance Management and Performance Measurement. Kind help me by letting me know what is the difference.

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    • Ken Garrett says

      August 23, 2020 at 5:21 pm

      First you set targets (eg budgets or other targets)

      Then you measure actual performance (performance measurement)

      Then you manage performance to make sure that actual performance is at least as good as target performance.

      So, you have a target for costs of, say, $600,000. Actual costs are $650,000 (performance measurement)

      Performance management would entail taking action to save $50,000.

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  5. cahilljm says

    April 15, 2020 at 12:11 pm

    Are questions from as far back as 2007 definitely on the ACCA web site?

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    • Ken Garrett says

      April 15, 2020 at 12:20 pm

      No, but they can nearly always be found using Google and searching something like:

      ACCA P5 June 2007 “Question name”

      Use P5 instead of APM as a search term.

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  6. ojok says

    April 7, 2020 at 4:16 pm

    Hi Team,

    I attempted APM is December 2019 and I failed. I would like to attempt it again in June 2020.

    What would be your advice to me Mr Ken Garrett because I am reading on my own.

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    • Ken Garrett says

      April 7, 2020 at 5:05 pm

      Because of the Covid-19 virue pandemic, you need to check here to see if there will be a June 2020 examination session in your country:

      https://www.accaglobal.com/uk/en/cam/coronavirus/june20-exams-global.html

      The advice I would give is to practice questions and to very carefully review your answers: did they address the requirements? Did they make use of data in the questions? Have they moved the problem forward eg an analysis of the data that allows conclusions to be drawn.

      Don’t rely too much on models. Approach questions form a common sense point of view. Use models if useful but also to display your knowledge. What I’m trying to say is common sense first: fit models later. Obviously, if on reading a question, you spot where a model could be useful, then apply it.

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  7. Spiro says

    January 13, 2020 at 8:08 am

    APM PASSED from my first attempt!

    100% I used OpenTuition resources, and ACCA technical articles and past papers.
    Thank you very much Mr Ken Garrett!!! You are a phenomenal!

    My approach was following:
    1. Watch carefully each lecture,
    2. Download and read the OpenTuition notes, and did all past exam questions recommended by Mr Ken Garrett.
    3. Read all technical APM articles on ACCA site.
    One week before the exam I did the specimen exam and the past 4 papers available on ACCA site. One paper per day.
    Good luck to everyone!!!

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    • Ken Garrett says

      January 13, 2020 at 10:14 am

      Congratulations. Thank you for your kind words and for sharing your approach to studying for this exam.

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    • Nhan says

      June 30, 2020 at 11:26 am

      You are so excellent. This is my second attempt.

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  8. marycheasty0344 says

    January 8, 2020 at 12:27 pm

    Is there any updated past paper questions available as ACCA past papers only go back to 2015?

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  9. manthan007 says

    October 15, 2019 at 12:57 pm

    Are these lectures valid for December 2019?
    Also, your lectures are really good.

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  10. nkengdieudonne says

    September 29, 2019 at 6:45 pm

    Thank you guys for this wanderfull side it’s really a great help. I took f5 two years ago and I’m in for p5 this December section I’m kind of rusty now with f5 knowledge so I don’t really know how to prepare for the p5 I need some guidance on how to approach this.

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    • Ken Garrett says

      September 29, 2019 at 7:03 pm

      Read the notes and listen to the lectures, but then your emphasis must be on attempting questions. This is not an exam that expects you to describe theories: it expects you to solve questions, applying theory and techniques as necessary.

      If there are big blanks in your ability when you try questions you might have to revise those parts of F5 if that is where your knowledge is lacking.

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      • nkengdieudonne says

        September 29, 2019 at 7:11 pm

        Thanks a lot. Fill a little confident now

  11. nkengdieudonne says

    September 29, 2019 at 6:40 pm

    Thank you guys for this wanderfull side it’s really a great help.

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  12. Samuel Koroma says

    June 13, 2019 at 1:25 pm

    Thanks Ken for this video lecture and also that of the introductory aspect. It was indeed very helpful. Actually I passed PM with 51% in December 2018 and I’m planning to attempt APM in December this year.

    Ken is there any difference or link between CSFs and KPIs?

    I think that organisations need to maintain a balance when dealing the competing claims of different groups of stakeholders in order to help reduce conflict of interest taking into account broader economic and social responsibilities.

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    • Samuel Koroma says

      June 21, 2019 at 9:27 am

      After going through the study text, I learnt that there’s is a link between CSFs and KPIs. CSFs are the areas in the business where things must go right in order for the business to succeed. KPIs are the measures use to evaluate the achievement of CSFs.

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  13. farhansyed says

    October 25, 2018 at 11:08 pm

    the lectures are good for december 2018 exam as well

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    • John Moffat says

      October 26, 2018 at 10:25 am

      Correct 🙂

      Our lectures are always updated for the current syllabus.

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  14. 4tcube says

    August 20, 2018 at 7:43 am

    Thank you for the lectures. Can you please shed more light on how we arrived at $45000 revenue. 2007 question 3: the healthy eating group.

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  15. leilasak says

    August 16, 2018 at 11:41 am

    Hi! Thank you very much for the lectures, they are always very helpful!
    Are these lectures fine for December 2018 session? and one more question, is the syllabus the same or it has some changes from June 2018 ?

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  16. gnwokeoha21 says

    July 28, 2018 at 11:31 pm

    Hi Open Tuition,

    I have exemptions from papers F1 to F9 since 2007. I am only just now starting ACCA from the professional level and I intend to begin with P5.

    I have bought an F5 Kaplan study text to use in conjunction with the Open Tuition notes and lectures. Can you please advise on the topics I should focus on while studying the F5 study text relevant to the P5 exam.

    In addition, are there any specific real life scenarios that are available to read relevant to both F5 and P5. This would aid understanding the concepts while studying.

    Lastly, I am also looking to use the SBL notes and lectures in the P3 area which is relevant for P5 without purchasing a study text. Would this be sufficient?

    Please advise.

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  17. kadi21 says

    July 25, 2018 at 11:35 pm

    With regards to the suggesting questions for chapter one in APM, the ACCA website only has past exams from December 2013 upwards and the suggestions were Dec 07, 09 and 10. Is it possible to get suggesting questions within what ACCA has on their website?

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    • Ken Garrett says

      July 26, 2018 at 9:02 am

      You can usually find copies copies of older questions by Googling something like

      P5 ACCA December 2010 ‘Question name’

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      • kadi21 says

        August 2, 2018 at 9:58 pm

        Okay thank you.

  18. chullbulla says

    July 24, 2018 at 3:49 pm

    U understand the lectures are fine for Sep 18, are there any more revision lectures going to be added? what other book you recommend for practice past questions.

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    • chullbulla says

      July 24, 2018 at 3:50 pm

      sorry I meant I understand

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      • Ken Garrett says

        July 24, 2018 at 7:10 pm

        No further revision lectures are planned for Sept 2018. To get more practice either BPP’s or Kaplan’s question practice/revision kits are fine. You get a 20% discount if you order BPP books through the OpenTuition site.

        Don’t forget to look at the ACCA technical articles.

  19. dejoke says

    May 1, 2018 at 8:24 am

    Please can you tell me if this material will still be used September 2018 or is it likely to change and when will the new materials be made available? Thanks

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    • Ken Garrett says

      May 1, 2018 at 9:58 am

      It is fine for September.

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      • bkkif1 says

        July 18, 2019 at 11:20 am

        What about for December 2019?

  20. 123tonde says

    January 30, 2018 at 1:39 pm

    Thank you for the good lectures apparently the practice questions December 2007/09/10 are not available anywhere not even on google.Infact anything prior to 2013 is not available

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