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Hi, May I ask for my answers for the below questions to be checked.
There were marked as an incorrect but I don’t know why.
Thank you!1. Which two of the following statements relating to value analysis are true?
a) value analysis attempts to enhance the esteem value of a product at the lowest cost.
b) value analysis is planned, scientific approach to cost reduction
c) cost value is the market value of the product or service
d) one of the problems with value analysis is that it discourages innovationMy answers : a) and d)
2. Which two of the following problems are associated with performance measurement in public sector organisations?
a) unable to compare with the competition
b)the profit is difficult to measure
c) performance measures are difficult to define
d) regional benchmarking cannot be carried outMy answers b) and c)
3. A customer returns a faulty product to a firm for repair under a warranty scheme. The firm operates a total quality management system.
Which of the following best described the cost of the repair?
a) a prevention cost
b) an external failure cost
c) an internal failure cost
d) an appraisal costMy answer b)
I am puzzled as to who marked your test and why therefore they have not told you what was wrong!
Q1 (a) is correct. (d) is not correct – it does not discourage innovation. (b) is correct – it is a planned approach.
Q2 (b) and (c) are correct, and so I do not know why it was marked wrong.
Q3 (b) is correct – again I have no idea why it should have been marked wrong.
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