Non-profit seeking organisations are those whose prime goal cannot be assessed by economic means. Examples would include charities and state bodies such as the police and the health service.
For this sort of organisation, it is not possible or desirable to use standard profit measures. Instead (in for example the case of the health service) the objective is to ensure that the best service is provided at the best cost.
In this chapter we will consider the problems of performance measures and suggestions as to how to approach it.
Problems with performance measurement
- Multiple objectives
- The difficulty of measuring outputs
- Financial constraints
- Political, social and legal considerations
- Little market competition and no profit motive.
violetacca says
are these updated notes and lectures for sept 2024 exams?
mzco67 says
Was ‘The use of League Tables’ taken off the syllabus?
Ken Garrett says
No. Still there and on P94 of our notes.
mzco67 says
Thanks just wasn’t mentioned in the lecture so was unsure.
t20t says
Lectures +notes+complete revision kit pbb=your opinion
salvia cardoso says
Hello, I am unable to play the video it say “error processing: unable to process segment”…
Thank you
opentuition_team says
try another browser, I assume, you had a look at support page?