Support and site requirements

Online Support

We do not provide private support by email. If you need any help with our content, please read below. Search the site and the forums, many questions have been already answered but if you still have any questions please post your questions on the technical support on the forums >>

You can access our site with any operating system (Windows, Mac or Linux) PC and Laptop computers.
However, we do recommend using the latest versions on modern internet browsers.

Internet Browsers

Our site has been tested in many browsers, however for best results, especially when accessing interactive content and forums we recommend that you use modern Internet Browsers, like Google Chrome or Apple  Safari.
You can download latest version of your favorite browsers here:

Google Chrome
Apple Safari
Firefox

Mobile devices and Tablets

All Lectures are in MP4 format and work on all Apple devices (Iphone, Ipad and Ipod Touch)

 

Playing videos on Android

Google has removed flash player  in the latest versions of the chrome browser..

You have to install it manually, here is the info how to install flash player on your android device >>

So you have to experiment – try different browsers / try and install flash player  or install MP4 players from Android Store. Some students have reported that  Opera browser on Android plays the lectures.

If our lectures are important to you, then before you buy your new phone/tablet  check in the store if the lectures work – or ASK in the the store for help

Video Lectures

‘RTMP server not found’ error on the browser?

Check if any firewall on your PC is NOT blocking the RTMP streams.

Please contact your network administrator (if you try to access lectures in your office) or your Internet Provider if you have problems from home.
This could happen when you try to access the stream from your office or campus networks.


If you are receiving Server Error, you can also click here for diagnostic help however, the most likely cause if the firewall on your PC.

Apple Safari browser – does not need flash player anymore, all lectures should work fine! However if you are using Internet Explorer / Chrome or Firefox, you need to have flash player installed.


Get free Adobe Flash Player here>>

The video content presented on this site also requires JavaScript to be enabled in your browser, if you are you using a browser with JavaScript disabled please enable it now.

 

Also certain pop up blockers/  advert blockers  or flash blockers – they have to be turned OFF, or you may experience problem with access to video content. Using ad blockers is not advised for another reason! This website exists because of the advertising, if you decide to use ad blockers, do not expect us to deliver any new lectures and updates in the future.

Please note,

Video lectures are NOT downloadable!
The only way this site is free and on line – is users watching lectures on line. Thank you.

Course notes

Downloadable OpenTuition Course notes are in PDF format

(If you need PDF viewer, download free the latest version 9 of Adobe PDF Reader here >>

You are also advised, to turn off any download managers you are using! They will corrupt the file!
Modern browsers can easily and fast download files.

Chatroom

To access chatroom you need adobe flash player.
To login: UseRNamE and PaSSwoRD are case sensitive.

If chatroom is NOT accessible, please call/email your Internet Service Provider and ask them to open port 1935
(sometimes firewall on your PC/router may block your access also so please open port 1935)

PDF Creator
If you wish to share your own notes on the forums with other members, the best format is PDF, to create  pdf files, you can download and install on your PC free PDF creator/printer like: http://www.primopdf.com then you can print the flash files to newly installed pdf printer. – just like the real printer, except, you will have Pdf files on your computer. However, you can also upload doc files! etc