1- accounting for numbers
2- ensuring the numbers are accounted for
3- being held accountable for events and circumstances leading to the numbers.
Kindly clear the concept of number 1 only.
Here is the explanation given by a previous examiner in the article where he listed the requirements of hard accountability:
“Counting: i.e., converting activities and outcomes into numbers. For example, the number and percentage of new customers or the number and type of customer complaints.”
John Moffat,kindly explain all the three.
Here is the link to the article:
good article, thank you
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